House of Stans stands behind the quality of its products. In case the items purchased are defective or damaged, the same can be replaced within 7 days from date of purchase. The items must be unused and unwashed, with original labels and should have the original receipt/ packing slip in order to complete the exchange. You can send us an email at firstname.lastname@example.org and ship the item to the following address:
7209 Lancaster Pike, Suite 4 # 1059
Hockessin, DE 19707
You are responsible for all costs associated with returning the items for replacement/ exchange including shipping costs. Any shipping costs incurred by you are non-refundable.
It may take a few days for the exchanged item to reach you and would depend on your location.
You can also exchange the size for the same item by contacting us via email at email@example.com. Except as specified above, all sales are final and no exchange or return is possible. Please note specifically that custom products are final and are not eligible for returns, exchanges, changes or alterations.